Building a Collaborative Internal Wiki and Knowledgebase Platform

Jan

Jan

@808_vc

Effective knowledge management is crucial for organizations to stay competitive and foster innovation. However, we observed that many companies face challenges in organizing, accessing, and sharing internal knowledge effectively. To address this challenge, we decided to tackle it by building a powerful and collaborative Internal Wiki Documentation knowledgebase with internal social interactions. Our solution is designed to streamline information dissemination, enhance real-time data sync, and foster a culture of continuous learning and progress sharing within the organization.

Tech Stack

  • Next.js: We chose Next.js for its server-side rendering capabilities, which provide fast and SEO-friendly page loading. The serverless approach ensures scalability and cost-efficiency, enabling smooth performance even during peak usage.

  • TypeScript: Utilizing TypeScript enhances code maintainability and provides strong typing, reducing the chances of runtime errors. This leads to a more reliable and robust application.

  • Prisma ORM: Prisma simplifies database access and management by offering a type-safe and intuitive API. With Prisma, we can easily interact with the database and ensure data consistency across the application.

  • Planetscale: Planetscale provides real-time data synchronization, enabling multiple team members to collaborate on the same document simultaneously. This ensures that the knowledgebase is always up-to-date, even when multiple edits are being made.

  • Google Apps Script & Google Docs API: Integrating with Google Apps Script and Google Docs API allows seamless integration with Google Docs, making it convenient for team members to create, edit, and manage knowledgebase articles directly from Google Docs.

  • Vercel Edge Functions: Vercel's Edge Functions enable us to deploy serverless functions close to the end-users, reducing latency and ensuring a smooth user experience.

Features

Our internal wiki and knowledgebase platform offer the following features:

  1. Real-time Collaboration: Multiple team members can simultaneously collaborate on the same knowledgebase article, ensuring that the information is always up-to-date.

  2. Version Control: Maintain a history of changes made to each document, enabling easy rollbacks and tracking of edits.

  3. Knowledge Sharing and Social Interaction: Team members can interact, comment, and share their progress and learnings with the entire team, fostering a culture of collaboration and continuous learning.

  4. Search and Filter: A robust search functionality allows users to quickly find the information they need, improving productivity and efficiency.

  5. Deployable Internal Websites: Team members can showcase their progress and projects through deployable internal websites, enhancing transparency and visibility.

  6. Access Control: Implement role-based access control to ensure that sensitive information is only accessible to authorized personnel.

Pricing

€10,000 (EUR)

Timeline

The project was completed within a span of four weeks. During the first two weeks, we focused on gathering requirements and finalizing the project scope. The next two weeks were dedicated to the development and testing phases, ensuring a high-quality and bug-free platform.

Back to cases